Credit File Basics

Veda Advantage holds credit-related information which is primarily used by credit providers, such as banks, building societies, finance companies, telecommunications and utility companies, to assist them in assessing applications for credit.


Who has a credit file?

You may have a credit file if you've used or applied for credit.


What's in your credit file?

A credit file includes information about you such as

  • full name
  • date of birth and driver's licence
  • gender
  • residential address and employer information.

In addition, a credit file has 3 distinct sections.  These are:

Consumer credit information which may include:

  • credit applications made in the past five years. These applications relate to loans for household, personal or domestic purposes.
  • information that a credit provider is a current credit provider, that is, you have a current credit relationship with that credit provider (e.g. a credit card, home loan etc)
  • details of overdue consumer credit accounts

Commercial credit information may include:

  • credit enquiries pertaining to applications for credit for commercial purposes
  • details of overdue commercial credit accounts

Public record information may include:

  • court judgements and court writs
  • directorship details
  • proprietorship details
  • bankruptcy information.

Download a sample credit file (pdf, 400kb)


How your credit file is started

Credit files may be created in a number of ways.  These are:

  • as the result of an application for consumer credit or commercial credit
  • as the result of information received by Veda Advantage from third parties such as the courts, who hold judgement information, ITSA, who holds bankruptcy information, ASIC who holds directorship information and state business registries who are the custodians of proprietorship information.

Obtain a copy of your credit file

It's a good idea to obtain a copy of your file from time to time so that you are aware of the information on your credit file and can request an amendment if you believe that any of the information may be incorrect.

For $32.95 including GST, we will send a copy of your credit file within one working day via email, fax or mail.

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Alternatively, if you have a little more time, we can send you a free copy of your file within 10 working days

Credit alert service

You can also order our My Veda Alert Service which includes:

  • your credit file
  • 12 months of credit alerts.

The credit alert service will email you when changes to your credit file are made. This can alert you, for example, that someone else may be using  your identity to apply for credit (known as "Identity theft").

This service costs $42.95 for the full year's service and your credit file.

Credit file

$32.95

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Credit file plus alert service

$42.95

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