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Can I get a free copy of my credit report?

Yes. You can contact Equifax to obtain a copy of your free credit file where:

  • Your credit application was declined. The request for a free credit file must be made within 90 days from the date your application was declined;
  • You you have lodged a correction request and have been advised that information on your file has been corrected; or
  • You can request a copy of your free credit report once every 12 months.

Free credit reports are delivered to you within 10 days. You can order a free copy of your credit file in the following ways:

  1. Click here to order online;
  2. Call us on 13 8332 and follow the prompt; or
  3. Mail your request to us at GPO Box 964, NORTH SYDNEY NSW 2059.

If you need your credit report instantly you can get our My Credit Alert service for $79.95 p/a.

Free credit file within 10 days or Credit file NOW for $79.95pa