Can I get a free copy of my credit report?

Yes. You can contact Equifax to obtain a copy of your free Equifax credit report where:

  • Your credit application was declined. The request for a free credit file must be made within 90 days from the date your application was declined;
  • You have lodged a correction request and are advised that the information on your file has been corrected; or
  • You have not requested a copy of your free credit report in the last three months.

You can order a free copy of your credit file in the following ways:

  1. Click here to order online;
  2. Call us on 13 8332 and follow the prompt; or
  3. Mail your request to us at GPO Box 964, NORTH SYDNEY NSW 2059.

Get your FREE Equifax credit report

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Thanks for choosing Equifax!

To make sure you are accessing the right product, we need you to answer the following questions.

You can get a free copy of your personal Equifax credit report:

  • if you have been declined credit in the last 90 days; or
  • if you have had an item corrected on your Equifax credit report; or
  • once every 12 months.

If you do not meet the criteria, a once-off Equifax credit report is currently available for free.


Great news!

You are eligible for a free Equifax Credit Report.