How we can help you
As Australia's leading credit information company, we provide you with the most comprehensive credit record of your credit history available from a credit bureau. Find out what credit information lenders see from Equifax to help you better manage your credit reputation.
Free Credit Report*
Monitor
your credit activity
Protect yourself
against costly credit report errors
Apply for credit
with confidence
Be alerted
if your identity has been stolen
Understand why
you have been denied credit
on the Equifax bureau
Personal Products & Services
If you are an existing My Credit Alert customer please click here.
Authorised Access Seeker products available here.
Equifax Free Credit Report
Equifax Free Credit Report*
You can get a free copy of your personal Equifax credit report provided you have:
- been declined credit in the last 90 days; or
- had an item corrected on your Equifax credit report; or
- once every 12 months
You can also order your credit report over the phone on
138 332, or mail your request to us at GPO Box 964, NORTH SYDNEY NSW 2059.
Equifax Credit Report - Currently Free
If you don’t meet the criteria for a free Equifax credit report you can get a once-off credit report for $6.95 (currently available for free).
We will ask you the eligibility criteria for a free Equifax credit report to ensure we are delivering you the right product.
Equifax ID Basic
$4.95 / month- 1x Credit report per year
- Credit Alerts
- Identity Watch
- Identity Guard Insurance^
Equifax Premium
$9.95 / month- 4 Credit reports per year
(1 each quarter) - Credit Alerts
- Monthly Equifax Score
- Top 4 Equifax Score Contributing Factors
- Equifax Score Tracker
Equifax Ultimate
$14.95 / month- 12 Credit reports per year
(1 each month) - Credit Alerts
- Monthly Equifax Score
- Top 4 Equifax Score Contributing Factors
- Equifax Score Tracker
- Identity Watch
- Identity Guard Insurance^
Subscription products: You can cancel at any time with effect at the end of the month in which you cancel your subscription.
You need to be 18 years of age and over to order a copy of your credit report
^Terms, conditions, exclusions and limitations apply. See the Identity Guard Insurance Policy Information Booklet for details.
Request a correction
Have you found an error on your personal credit report? We will investigate it for FREE.
Request correction Read More
Get help understanding credit reports
Information you need to know about credit reports, including free credit reports*.
Read MoreAuthorised Access Seeker Products and Services
Equifax Credit Report (Authorised Access Seeker)
Are you an Authorised Access Seeker, such as a broker, financial counsellor, debt management company or financial counsellor who has authorisation to access an Equifax credit report on behalf of an individual? If so, you can order an Equifax credit report on behalf of your client.
An individual has the right to obtain a free copy of their credit file from Equifax if their credit application was declined (the free credit file request must be made within 90 days from the date the application was declined), if the individual has lodged a correction request and has been advised that their Equifax credit report has been corrected, and once every 12 months.
If an individual does not meet the criteria, a once-off Equifax credit report is available for the cost of $6.95 (currently available for free).
Access Seeker Corrections
Is something not right on your client’s credit report? We will investigate it for FREE.
Business Products & Services
Business Credit Alert
Find out how lenders view your business and protect against fraud.
- Access to credit report in 1 business day
- Credit alerts for 12 months
- Help guard against credit fraud
- Annual subscription
Business Credit Report Corrections
Is something not right on your business credit report? We will investigate it for FREE.
Did you know?
of Aussies expect a better deal based on their credit history
Australians claim to have been a victim of identity theft
credit active individuals are on the Equifax bureau
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